What’s Included in Standard Inspection

  • We check every item for prohibited or restricted products.
  • We verify the appearance: style, quantity, color, size, model, and any damage or flaws.
  • We take 3 standard photos during the inspection.
  • After inspection, we repackage the items in their original packaging and store them in the warehouse.

1.1 When You Choose Standard Inspection

If you select “Standard Inspection” when placing your order, we will inspect any items that are not in sealed packaging.

What we check:

  • Style, quantity, color, size, and model
  • Main logos on the front and back (for serious defects or missing logos)
  • Damage or obvious flaws like stains, color changes, scratches, fraying, or creases

Defect size limits:

  • Round defects: 0.5 cm or larger
  • Other defects: 1 cm or longer

Photos: We will take 2 standard inspection photos after checking.

Standard Photo Example Image
Standard Photo Example Image
Quality Check Rules for Orders from 1688order

Special orders shall be based on the actual photographed results. Two photos, front and back

Quality Check Rules for Orders from 1688order
Quality Check Rules for Orders from 1688order

Attachment: Example photos of the detailed photography service provided for second-hand purchasing agent orders

Quality Check Rules for Orders from 1688order

If there are special requirements other than standard quality inspection photography, please contact our customer service to accurately verify the actual arrival status of the goods (such as style, quantity, color, size, model, etc.) and other potential quality issues. Therefore, you shall bear the relevant risks yourself.

Special Instructions:

a) Inspection Rules for Special Orders

For orders related to 1 yuan auctions, lucky bags, fake product links, links without real products, universal auctions, shipping fee auctions, quantity auctions, and orders where the store’s product images are mosaicked, since we cannot obtain the real product details, we are unable to verify information such as the style, quantity, color, size, and model of the received goods. We will only inspect whether the product’s appearance has serious damage, stains, discoloration, or defects. Please refer to the inspection photos for the specific product details.

b) Inspection Rules for Sealed Packaged Goods

For all sealed packaged goods, as well as non-clothing/bags/shoes goods with sealing labels or sealing strips, we will not open the package for inspection. We will only check whether the outer packaging is intact and determine whether the received goods are correct based on the outer packaging information. By default, we will not open the product packaging for inspection or taking photos.

c) Inspection Rules for Electrical Appliances and Digital Products

Goods with high professional requirements, such as electrical appliances, digital products, and electronic peripheral products, their authenticity, functionality, and quality are not within the scope of standard inspection. Quality inspectors only check the appearance of the goods and will not conduct power-on inspection. If you are worried about the trouble of returns and exchanges due to potential power-on issues after receiving the goods, we recommend that you contact our customer service to purchase the value-added service of [Power-on Function Inspection for Electronic Products] for the corresponding order.

d) Situations not covered by the inspection scope

The following situations are not within the scope of inspection:

· Defects in the goods that conform to the seller’s statement;

· Subjective quality differences of goods;

· Actual usage effects of the product (such as color difference, dimensional error, phone case/film model, glasses prescription, clothing lining, appearance of the product box, letter printing quality or absence of non-primary logos, etc.).

e) Inspection Rules for Intimate Clothing

For intimate clothing, if you choose “inspect and photograph the goods by opening the original packaging”, we will default to unpacking for quality inspection. If you mind unpacking, please choose “inspect and photograph the goods without opening the original packaging” when submitting your order.

f) Service Description of Purchasing Agency Orders

For purchasing agency orders, we default to providing the service of retrieving shipping documents and invoices.

g) Inspection Rules for Figurines

· Non-sealed packaged figurines: will be normally opened for inspection.

· Sealed packaged figurines: figurines with a sealing label at the opening of the packaging box will not be unpacked for inspection, only the outer packaging will be checked for integrity and whether the packaging box has serious damage.

Quality Check Rules for Orders from 1688order
Quality Check Rules for Orders from 1688order

· Groove-embedded packaging figurines: will not be taken out for inspection, only inspected based on the externally visible area, as shown in the figure below.

Quality Check Rules for Orders from 1688order

h) Standard Inspection Gift Description

· If the items purchased in the order are clearly stated in the store homepage details to include free gifts, we will verify whether the free gifts have arrived during the inspection process.

· If the product details do not indicate that a gift is included, it is assumed that there is no gift, and we will not verify the gift.

· All gifts provided by the seller, regardless of their value, shall be owned by you. We will store all gifts together with the main product in the warehouse and send them to you.

· The criteria for determining whether the details on the product homepage include free gifts are shown in the figure below.

Quality Check Rules for Orders from 1688order

Special Intactness Standard Reference Table

Packaging Requirements for Some Products on the Platform: The packaging of some products must refer to the standards in the table below. If the product packaging does not meet the requirements in the table, the no-questions-asked return and exchange policy will not apply.

Packaging Standard Reference Table:

Category NameSpecial Integrity Standard
Sneakers new(if any) Anti-theft tags and anti-loss stickers shall not be cut or torn; and they shall not affect reasonable use
Washing and cleaning products / Sanitary pads / Paper / AromatherapyWash and care products (if any) with intact, unopened one-time sealed packaging;
Hair Styling & Care / WigsBeauty and hair care products (if any) with their original sealed packaging unopened;
Beauty & Skincare/Body Care/Essential Oils(if any) The product’s one-time sealed packaging remains unopened;
Makeup / Perfume / Beauty Tools(if any) The product’s one-time sealed packaging remains unopened;
Digital Appliance Industry (excluding cameras and major appliances)1. The network access license is not damaged (destroyed);
2. No immersion liquid;
Digital Camera / SLR Camera / Video CameraFor SLR camera products, the number of shutter actuations does not exceed 20 times;
Major Appliances1. LCD TVs and air conditioners are allowed for simple power-on debugging, but shall not be wall-mounted for installation and use;
2. The washing machine shall not be used with excessive water;
Model Toys/Anime/Peripherals/COS/Board GamesFor model, figurine, action figure, BJD and other products, the inner packaging (if any), tape, and plastic seal shall not be removed;
Electronic Components1. Has never performed welding operations;
2. The integrated circuit is not installed on the IC socket;
3. Consumables (thermal grease/thermal paste, electronic adhesive/potting compound/sealant/adhesive, conductive adhesive, conductive ink) are in unopened one-time sealed packaging;
The secondary category “Game Software” under the primary category “Video Games / Accessories / Games / Guides”(if any) The outer packaging of the product is a one-time sealed package that has not been opened;
Pet food, health products, and medicines under the primary category “Pets/Pet Food and Supplies”(if any) The outer packaging of the product is a one-time sealed package that has not been opened;
Books/Magazines/Periodicals1. (If applicable) The product’s one-time sealed packaging remains unopened;
2. The product has no creases, water stains, stains, writing, or signs of reading;
Secondary categories “Feed”, “Animal Health Products/Veterinary Drugs” under the primary category “Livestock/Farming Supplies”(if any) The product’s one-time sealed packaging remains unopened;
For food (including health food), cosmetics, medical devices, family planning products, personal care products, , baby diapers, books, and audio-visual products with their outer packaging sealed in a one-time manner, they shall not be opened. “Sealed” refers to the packaging measures where the outer packaging of the product has been sealed by the manufacturer with a seal (label) or overall plastic (airtight) sealing.